top of page

Delivery & Returns

If you have a question not answered below, please get in touch at hello@luna-loves.co.uk 
 

Where do we deliver?

National delivery is available throughout the mainland UK excluding Highlands & Islands.

When will I get my order and who from?

Deliveries can be expected within 48 hours of placing your order (excluding weekends) via DPD. please ensure you give us your mobile number so you can get updates on delivery times. 

Returns & Refunds

Returns are only possible for faulty or damaged goods. Proof will be required in writing along with images of the faulty or damaged bag(s). Exchanges and refunds are not possible at this time.

If you refuse delivery of your order or if all delivery attempts fail, you will be liable for the return parcel cost of £9.95 plus vat per box.

bottom of page